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- Acronyms and initialisms
- Acronyms: Should you put them in bold?
- Addressing a couple in correspondence
- Ampersands: Should you use ‘and’ or ‘&’ in menus?
- Brackets: parentheses, square, angle and curly brackets
- Bulleted lists
- Colons (:)
- Common mistakes with bulleted lists
- Currency styles
- Ellipses
- Em and en rules
- Footnotes for referencing
- Hyphens
- Hyphens with adverbs
- Indigenous or indigenous?
- Latin expressions and italics
- Legislation dates and italics
- Listing qualifications
- Millions and billions: how to write about them
- Money: How to write about currency in business writing
- One space between sentences?
- Quotation marks
- Replacing the generic ‘he’ with the singular ‘they’
- Rules for quotes
- Styles in modern business writing
- Title and sentence case
- Web address styles